Richard Olivieri | Partner

Richard is an analytically driven continuous improvement leader with over 12 years of experience building high-performance business operations. His track record of applying process improvement techniques to under-performing areas accelerates financial returns and increases organizational agility, positioning his clients to outperform the competition. By cultivating effective partnerships with executives, suppliers, employees and customers, Richard’s unique insights and solutions yield significant improvements to productivity, quality, operating costs, service levels and profitability. His efforts have generated tens of millions of dollars in cost reduction and revenue generation for his clients.

With a formal education in industrial and systems engineering, a six sigma master black belt, and a broad background in performance improvement and management consulting, Richard has delivered exceptional results to a wide range of industries (electronics, industrial and biomedical manufacturing, cruise ship construction, hospitality, information technology, sales, marketing, casino and food & beverage operations). His skills and management experience bring two unique and important strengths that are invaluable to performance improvement: First, his ability to use solutions to chronic challenges in one type of industry allows him to offer creative problem-solving for other industries (quite literally thinking outside the box). Second, most Executives or Company Owners don’t recognize a very simple fact, there is much commonality between how seemingly different industries operate. When the right focus is placed on process, collaboration, quality and return on investment, any business can be improved to yield direct and measurable benefits to the company.

Recognizing which challenges are most critical to your business and using the right techniques to create practical solutions comes from education and experience. Influencing employees, teams and organizations to improve how they do business comes from personality and leadership. Kai-Zen Consulting has the right team to create the solutions you need, and the leadership to help your business grow.